Job Role: Sales Administrator
/ Coordinator (Part Time)
Derma Institute is an award-winning aesthetic training academy that strives for excellence in training on non-surgical, non-invasive facial treatments, such as BOTOX and Dermal Fillers. Currently operating across the UK, Australia, United Arab Emirates, and Canada, and constantly expanding.
1 x part time sales/admin coordinator
Office based, 4 days a week. Weds – Saturday. Flexibility to cover on alternative days to suit the business needs.
Derma Institute, 18 Northfields, London, SW18 1DD
1 x part time sales/admin coordinator
Office based, 4 days a week. Weds – Saturday. Flexibility to cover on alternative days to suit the business needs.
Derma Institute, 18 Northfields, London, SW18 1DD
Duties:
– Manage inbound and outbound calls in a timely manner using communication “scripts” when handling different topics.
– Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.
– Effectively communicate, educate and inform all learners on aesthetic training course of their choice and next available training course by tele communication and email.
– Prepare Learner packs and send them by mail.
– Ensure that all company sales invoices/documentation including consent forms and other documentation is kept safely.
– Ordering storage of all administrative and medical supplies
– Exceed personal/team/company qualitative and quantitative sales targets.
Experience Required:
– Sales and Admin (3 years in the Aesthetic industry and/or Education preferred)
– Working with Weekly/Monthly Sales Targets
– Experience using customer databases (CRM) and IT Office applications.
Key Skills:
– Excellent organisational and planning skills.
– Able to meet sales targets.
– Technical ability to use a range of software and platforms including CRM.
– Confident with inbound and outbound calls.
– Communication and teamwork.
– Attention to detail.
– Strong phone and verbal communication skills along with active listening.
– Track record of over-achieving sales quota.
– Ability to multi-task, set priorities and manage time effectively.
Key Skills & Experience
